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    Cancellation & refund policy

    Conference registration

    • Cancellations of Conference registration received in writing by December 31, 2019, will be refunded, less a 10% administrative fee.
    • Cancellations of Conference registration received in writing between January 1, 2020 and January 31, 2020, will be refunded, less a 25% administrative fee.
    • Cancellations of Conference registration received in writing between February 1, 2020 and February 29, 2020, will be refunded, less a 50% administrative fee.
    • Cancellations of Conference registration received in writing between March 1, 2020 and March 31, 2020, will be refunded, less a 75% administrative fee.
    • Cancellations of Conference registration received in writing after April 1, 2020 will not be refunded, other than exceptional circumstances to be reviewed and agreed by the organizing committee.

    Hotel Accommodation

    • Cancellations of hotel accommodation received in writing by January 31, 2020, will be refunded, less a 10% administrative fee.
    • Cancellations of hotel accommodation received in writing between February 1, 2020 and February 29, 2020, will be refunded, less a 25% administrative fee.
    • Cancellations of hotel accommodation received in writing between March 1, 2020 and March 31, 2020, will be refunded, less a 50% administrative fee.
    • Cancellations of hotel accommodation received in writing after April 1, 2020 will not be refunded, other than exceptional circumstances to be reviewed and agreed by the organizing committee.